Data Center Technician - 24/7 Ops & Travel Ready

Amazon; Ashburn (VA); On-site; USD 39,000 - 61,000; Full time

Job summary

Amazon Data Services, Inc. in Ashburn, VA is seeking a Data Center Technician to install and service server hardware, troubleshoot networking issues, and maintain 24/7 data center operations.

The role requires on-call duties, travel between sites, and collaboration with engineers and vendors to keep the cloud infrastructure running smoothly. You will work in a demanding, fast-paced environment across shifts, with opportunities to document processes, improve operations, and participate in

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.
• Ability to travel to or commute between data center locations as needed.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. in Ashburn, VA is seeking a Data Center Technician to install and service server hardware, troubleshoot networking issues, and maintain 24/7 data center operations.

The role requires on-call duties, travel between sites, and collaboration with engineers and vendors to keep the cloud infrastructure running smoothly. You will work in a demanding, fast-paced environment across shifts, with opportunities to document processes, improve operations, and participate in