Data Center Technician — 24/7 Ops & On-Call Support

Amazon Web Services (AWS); Hamlet (NC); Presencial; USD 39.000 - 67.000; Jornada completa

Descripción de la vacante

Amazon Data Services, Inc. in Hamlet, NC seeks a Data Center Technician to support 24/7 data center operations, including server rack installations, hardware repairs, and incident response. Team collaborates across network, hardware, and facilities to ensure high availability.

Position requires traveling within the regional work area, a reliable vehicle, and a valid driver's license; evening/weekend coverage and on-call duties may apply.

Formación

• Willingness to travel within regional work area.
• Reliable personal vehicle and valid driver’s license required.

Responsabilidades

• Perform server rack installations and hardware break-fix; troubleshoot network issues and respond to incidents to maintain service availability.
• Serve as primary contact point for internal/external stakeholders including engineers, vendors, and contractors.
• Perform on-call duties and participate in maintenance and change management activities.
• Contribute to documentation and process improvements based on operational analysis.
• Assist in training and onboarding new team members.

Descripción del empleo

Amazon Data Services, Inc. in Hamlet, NC seeks a Data Center Technician to support 24/7 data center operations, including server rack installations, hardware repairs, and incident response. Team collaborates across network, hardware, and facilities to ensure high availability.

Position requires traveling within the regional work area, a reliable vehicle, and a valid driver's license; evening/weekend coverage and on-call duties may apply.