Data Center Technician: 24/7 On-Call Ops

Amazon Inc.; Maryland Heights (MO); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. in Frederick, MD is seeking a Data Center Technician to help ensure 24/7 data center reliability.

You will perform server hardware maintenance, monitor networks, and respond to incidents with a focus on rapid restoration of service. The role requires 2+ years in hardware troubleshooting and 1+ year in networking, a high school diploma, and willingness to work rotating shifts including evenings, nights, and weekends.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. in Frederick, MD is seeking a Data Center Technician to help ensure 24/7 data center reliability.

You will perform server hardware maintenance, monitor networks, and respond to incidents with a focus on rapid restoration of service. The role requires 2+ years in hardware troubleshooting and 1+ year in networking, a high school diploma, and willingness to work rotating shifts including evenings, nights, and weekends.