Data Center Solutions Architect & Field Engineer

Riverside Technologies Inc; North Sioux City (SD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision

Paid holidays

Generous PTO

Job summary

Riverside Technologies Inc. is seeking a Data Center Solutions Engineer/Technician to support account managers with data center infrastructure, storage, virtualization, hybrid cloud, cybersecurity, AI infrastructure, and data protection solutions.

The role includes implementing installation plans, maintaining hardware, and troubleshooting issues. You will conduct customer discovery, design solution architectures, and deliver presentations and POCs to executives.

Qualifications

• Bachelor’s degree or equivalent experience in computer engineering, computer science, or related field is preferred.
• 1 year in field service support role supporting hardware and networking equipment.
• 3+ years' experience in network architecture and deployment is highly desired.
• Ability to present to both technical and non-technical stakeholders.
• Ability to travel up to 50%, including overnight stays.
• Must have valid driver’s license and pass drug screening & background check.
• Able to move equipment up to 50 lbs and climb ladders/work at heights.

Responsibilities

• Provide onsite and/or remote hardware and networking support for customers’ networks, routers, switches, and servers.
• Conduct customer discovery meetings to understand infrastructure challenges and objectives.
• Offer strategic guidance for modernization, lifecycle planning, and technology roadmaps.
• Design and implement architectures for virtualization, backups, hybrid cloud, and data center projects.
• Create technical designs, BOMs, scopes of work, and supporting documentation.
• Deliver executive presentations, demos, and proofs of concept to stakeholders.

Skills

Field service

Network architecture

Stakeholder communication

Travel readiness

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

Routers and switches

Servers

Networking hardware

Job description

Riverside Technologies Inc. is seeking a Data Center Solutions Engineer/Technician to support account managers with data center infrastructure, storage, virtualization, hybrid cloud, cybersecurity, AI infrastructure, and data protection solutions.

The role includes implementing installation plans, maintaining hardware, and troubleshooting issues. You will conduct customer discovery, design solution architectures, and deliver presentations and POCs to executives.