Data Center Solutions Engineer/Technician

1rti; South Dakota; Ibrido; USD 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with match

Medical

Dental

Vision

Paid holidays

Generous PTO

Descrizione del lavoro

1rti is seeking a Data Center Solutions Engineer/Technician to support account managers and sales initiatives in data center infrastructure, storage, virtualization, and hybrid cloud. You will implement installation plans, troubleshoot, and design solutions for a range of environments.

The role involves presenting to executives, creating architecture diagrams, and maintaining certifications while traveling up to 50% across the U.S.

Competenze

• Bachelor’s degree in computer engineering, CS, or related field or equivalent experience.
• 1 year in field service support for hardware and networking equipment.
• 3+ years in network architecture and deployment (preferred).
• Ability to present to technical and non-technical stakeholders.
• Willingness to travel up to 50% (in-state and out-of-state).
• Valid driver’s license and clean driving record; passing background check.

Mansioni

• Provide onsite and/or remote hardware and networking support for customers’ networks, routers, switches, and servers.
• Conduct customer discovery to understand requirements, challenges, and objectives.
• Offer strategic guidance for infrastructure modernization, lifecycle planning, and roadmaps.
• Design and implement solution architectures for virtualization, backup, hybrid cloud, and data center projects.
• Create technical designs, BOMs, scopes of work, and supporting docs.
• Deliver executive briefings, demos, and proofs of concept.
• Build trusted advisor relationships with IT leadership and executives.
• Maintain current technical certifications and travel as needed.

Conoscenze

Presentation to stakeholders

Stakeholder communication

Travel readiness

Driver's license

Formazione

Bachelor’s degree or equivalent experience

Descrizione del lavoro

Description

The Data Center Solutions Engineer/Technician serves as the primary technical resource supporting account managers and strategic sales initiatives focused on data center infrastructure, storage, virtualization, hybrid cloud, cybersecurity, AI infrastructure, and data protection solutions. This position is also responsible for implementing equipment installation plans based on the Network Administrator's specifications, maintaining each component of the network, and troubleshooting issues.

What You’ll Be Doing:

• Providing onsite and/or remote client support, including hardware and networking support for customers’ networks, routers, switches, and servers.
• Conducting customer discovery meetings to understand business requirements, infrastructure challenges, growth plans, and technology objectives.
• Provide strategic guidance for infrastructure modernization, lifecycle planning, and technology roadmaps.
• Designing and implementing solution architectures and recommendations for:
• Virtualization environments
• Backup and disaster recovery solutions
• Hybrid cloud deployments
• Data center consolidation projects
• AI infrastructure
• Cybersecurity
• Business continuity initiatives
• Creating technical designs, diagrams, BOMs (Bills of Materials), scopes of work, and supporting documentation.
• Delivering executive presentations, demonstrations, Proofs of Concept (POCs), and technical briefings.
• Providing strategic guidance on infrastructure modernization, storage optimization, hybrid cloud adoption, and data protection initiatives.
• Building trusted advisor relationships with customer’s IT leadership and executive stakeholders.
• Maintaining current technical certifications.
• Performing other related duties, as assigned.

Requirements

What You’ll Need:

• Bachelor’s degree or equivalent experience in computer engineering, computer science, or related field is preferred.
• 1 year in field service support role supporting a variety of hardware and networking equipment.
• 3+ years' experience in network architecture and deployment is highly desired.
• Ability to present to both technical and non-technical stakeholders.
• Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays.
• Must have an exceptional driving record and have a valid driver’s license.
• Must be able to pass drug screening and background check.
• Must have the ability to move equipment weighing up to 50 lbs.
• Must be able to climb ladders and be comfortable working at heights of 3 to 40 ft.

What You Can Look Forward to:

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

• PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
• CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
• TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.