Data Center Site Operations Director - Uptime & Excellence

5C Group; Phoenix (AZ); On-site; USD 185,000 - 215,000; Full time

Job summary

5C Data Centers in Phoenix, AZ is seeking a Site Operations Director to lead day-to-day operations of our data center infrastructure. You will oversee mission-critical teams and service providers, drive safety, availability, and customer satisfaction, and spearhead initiatives for operational excellence.

The ideal candidate combines strong leadership with budget management and the ability to drive continuous improvement across all facets of data center operations.

Qualifications

• Bachelor's degree in Electrical or Mechanical engineering or related discipline.
• 8+ years of leadership experience managing operational teams in critical infrastructure environments.
• 8+ years of experience supporting mechanical and electrical infrastructure systems.
• Experience in mission-critical environments such as data centers, hospitals, utilities, or industrial facilities.
• Proven experience managing multi-disciplinary teams and third-party vendors.
• Strong financial and operational management experience, including budget oversight and vendor contract management.
• Advanced proficiency with Microsoft Office applications, including Excel, Word, and Teams.

Responsibilities

• Lead and manage critical facilities, logistics, and site security teams, including 20+ direct and third-party personnel.
• Ensure 100% uptime and high availability of mechanical and electrical systems through proactive leadership and strategic planning.
• Develop and manage site-specific OPEX and CAPEX budgets, contracts, and vendor relationships.
• Ensure adherence to safety, security, and environmental regulations, creating a culture of accountability and continuous improvement.
• Oversee the creation, tracking, and reporting of key performance indicators (KPIs), driving operational insights and results.
• Serve as the main point of contact for internal and external stakeholders at the site, fostering strong customer relationships.
• Collaborate with cross-functional teams including construction, engineering, controls, and customer operations to support growth and innovation.
• Participate in hiring, onboarding, and development of site personnel, ensuring a high-performance team environment.

Skills

Leadership

Budget management

Vendor management

Operations experience

Strategic planning

Education

Bachelor's degree in Electrical/Mechanical Engineering

Tools

MS Office

Job description

5C Data Centers in Phoenix, AZ is seeking a Site Operations Director to lead day-to-day operations of our data center infrastructure. You will oversee mission-critical teams and service providers, drive safety, availability, and customer satisfaction, and spearhead initiatives for operational excellence.

The ideal candidate combines strong leadership with budget management and the ability to drive continuous improvement across all facets of data center operations.