Data Center Security Operations Lead

NorthMark Strategies LLC; Spartanburg, Northern (SC, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

NorthMark Compute & Cloud (NMC2) is seeking a SOC Supervisor to lead day-to-day physical security across Spartanburg data facilities. You will supervise SOC personnel, coordinate with facilities and GSOC, and ensure compliance with site policies and client requirements.

You will monitor Genetec Security Centre, VMS, and access control, manage incident triage, and oversee drone operations. The role demands strong leadership, incident reporting, and the ability to respond to emergencies and audits

Qualifications

• 5+ years in physical security operations.
• Experience supervising guard force personnel within a client-vendor framework.
• Hands-on experience with Genetec Security Centre or comparable enterprise VMS and access control platforms.
• Familiarity with data centre physical security requirements including tiered access zones and visitor management protocols.

Responsibilities

• Supervise and hold accountable SOC-assigned guard force personnel, ensuring compliance with internal policies, post orders, and contractual performance requirements.
• Serve as the primary escalation point for all SOC matters including physical security incidents, personnel concerns, system events, and operational exceptions; ensure timely resolution and escalation to leadership.
• Oversee monitoring and operation of all physical security systems including Genetec Security Centre, Video Management Systems (VMS), PACS, perimeter intrusion detection, and alarm management across a large-scale, multi-system surveillance environment.
• Lead and mature the SOC Drone Operations program; supervise UAS deployments and operator performance, deliver hands-on training, and ensure all operations comply with established protocols and regulatory requirements.
• Develop, maintain, and enforce SOC SOPs, post orders, and escalation protocols specific to data centre and critical infrastructure environments.

Tools

Genetec Security Centre

PACS/IP surveillance

Milestone XProtect

Lenel OnGuard

Avigilon Control Centre

Software House C-CURE

Job description

NorthMark Compute & Cloud (NMC2) is seeking a SOC Supervisor to lead day-to-day physical security across Spartanburg data facilities. You will supervise SOC personnel, coordinate with facilities and GSOC, and ensure compliance with site policies and client requirements.

You will monitor Genetec Security Centre, VMS, and access control, manage incident triage, and oversee drone operations. The role demands strong leadership, incident reporting, and the ability to respond to emergencies and audits