Data Center RMA Technician II

Cirrascale Corporation; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Cirrascale Corporation in Austin, Texas is looking for an RMA Technician II to oversee advanced RMA processing and maintain data center operations. The ideal candidate has 2–4 years of relevant experience, strong troubleshooting skills, and the ability to work independently in a fast-paced environment.

The role includes training new team members and executing hardware support tasks while ensuring procedural compliance and efficient operations. Join a team devoted to long-term growth and technical expertise.

Qualifications

• 2–4 years of experience in RMA processing, hardware support, or data center operations.
• Experience troubleshooting server hardware.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Process RMAs and submit required documentation to OEM vendors.
• Install, replace, and decommission server hardware.
• Assist with training new hires and junior technicians.

Skills

Server hardware troubleshooting and diagnostics

Basic networking and power infrastructure knowledge

Strong organizational and communication skills

Education

Associate degree in Information Technology, Electronics, or a related field

Tools

Ticketing systems such as Jira or ServiceNow

Inventory and asset management tools

Job description

Cirrascale Corporation in Austin, Texas is looking for an RMA Technician II to oversee advanced RMA processing and maintain data center operations. The ideal candidate has 2–4 years of relevant experience, strong troubleshooting skills, and the ability to work independently in a fast-paced environment.

The role includes training new team members and executing hardware support tasks while ensuring procedural compliance and efficient operations. Join a team devoted to long-term growth and technical expertise.