Data Center Resident Field Engineer – On‑Site

Pro Staff; Irvine (CA); On-site; USD 80,231,000 - 94,558,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Pet insurance

Job summary

Pro Staff is seeking a Data Center Resident Field Engineer to provide on-site hardware break/fix support for a mission-critical compute environment in Irvine, CA. You will work with HPE ProLiant servers, Apollo DLC infrastructure, and MSA storage arrays, performing component replacements and firmware updates while coordinating with support and local customers.

Ideal candidates have 3+ years in enterprise or HPC data centers, strong documentation habits, and the ability to lift heavy equipment.

Qualifications

• 3+ years of hands-on hardware break/fix in data center environments.
• Experience with HPE ProLiant servers and Apollo DLC systems.
• Familiarity with MSA storage arrays and firmware management.
• Proficiency with management/diagnostic tools (iLO, OneView).
• Ability to pass background/Site access requirements.

Responsibilities

• Serve as on-site resident engineer for hardware break/fix on HPE ProLiant, Apollo DLC, and MSA systems.
• Diagnose and repair components including DIMMs, CPUs, drives, power supplies, NICs, RAID/HBA controllers.
• Perform RMA processing and coordinate with support teams.
• Maintain DLC infrastructure components (cold plates, CDU, manifolds, leak checks).
• Execute firmware/BIOS updates and monitor system health.
• Handle rack/stack, cabling, and physical installs/decommissions.
• Document root cause analyses and maintain asset records.
• Follow data center safety, ESD, and change control processes.

Skills

HPE ProLiant servers

HPE Apollo DLC

iLO/OneView/SSAdmin

Data center hardware repair

Documentation/Ticketing (ServiceNow)

Security clearance/background checks

Lifting heavy equipment

Tools

iLO

OneView

Smart Storage Admin

Job description

Pro Staff is seeking a Data Center Resident Field Engineer to provide on-site hardware break/fix support for a mission-critical compute environment in Irvine, CA. You will work with HPE ProLiant servers, Apollo DLC infrastructure, and MSA storage arrays, performing component replacements and firmware updates while coordinating with support and local customers.

Ideal candidates have 3+ years in enterprise or HPC data centers, strong documentation habits, and the ability to lift heavy equipment.