Data Center Technician

Pro Staff; Irvine (CA); On-site; USD 80,231,000 - 94,558,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Pet insurance

Job summary

Pro Staff is seeking a Data Center Resident Field Engineer to provide on-site hardware break/fix support for a mission-critical compute environment in Irvine, CA. You will work with HPE ProLiant servers, Apollo DLC infrastructure, and MSA storage arrays, performing component replacements and firmware updates while coordinating with support and local customers.

Ideal candidates have 3+ years in enterprise or HPC data centers, strong documentation habits, and the ability to lift heavy equipment.

Qualifications

• 3+ years of hands-on hardware break/fix in data center environments.
• Experience with HPE ProLiant servers and Apollo DLC systems.
• Familiarity with MSA storage arrays and firmware management.
• Proficiency with management/diagnostic tools (iLO, OneView).
• Ability to pass background/Site access requirements.

Responsibilities

• Serve as on-site resident engineer for hardware break/fix on HPE ProLiant, Apollo DLC, and MSA systems.
• Diagnose and repair components including DIMMs, CPUs, drives, power supplies, NICs, RAID/HBA controllers.
• Perform RMA processing and coordinate with support teams.
• Maintain DLC infrastructure components (cold plates, CDU, manifolds, leak checks).
• Execute firmware/BIOS updates and monitor system health.
• Handle rack/stack, cabling, and physical installs/decommissions.
• Document root cause analyses and maintain asset records.
• Follow data center safety, ESD, and change control processes.

Skills

HPE ProLiant servers

HPE Apollo DLC

iLO/OneView/SSAdmin

Data center hardware repair

Documentation/Ticketing (ServiceNow)

Security clearance/background checks

Lifting heavy equipment

Tools

iLO

OneView

Smart Storage Admin

Job description

Type: 24-month contract, w2 only

Location: Irvine, CA

Rate: $28-33/hr

Schedule: Business hours Mon-Fri

Overview

Our client is seeking an experienced Data Center Resident Field Engineer to provide dedicated on-site hardware break/fix support for a mission‑critical compute environment. This role serves as the primary point of contact for hardware incident response, component replacement, and preventive maintenance across HPE ProLiant rack/blade servers, HPE Apollo liquid‑cooled high‑density compute systems, and HPE MSA storage arrays. The ideal candidate has hands‑on experience in enterprise or HPC data center environments and is comfortable working with direct liquid cooling (DLC) infrastructure.

Key Responsibilities

• Serve as the on‑site resident engineer for day‑to‑day hardware break/fix on HPE ProLiant (DL/ML/BL series), Apollo (2000/6500/s6500 or similar liquid‑cooled platforms), and MSA storage systems
• Diagnose and resolve hardware failures: DIMMs, CPUs, drives, power supplies, NICs, RAID/HBA controllers, backplanes, and system boards
• Perform component‑level replacement and RMA processing in coordination with HPE support and the client’s ticketing/CMMS system
• Support and maintain direct liquid cooling (DLC) infrastructure on Apollo systems — cold plates, manifolds, quick‑disconnects, coolant distribution units (CDUs), leak detection, and fluid quality checks
• Execute firmware/BIOS updates and manage system health via HPE iLO, OneView, and Smart Storage Administrator tools
• Perform rack‑and‑stack, cabling (power, network, fiber), and physical installs/decommissions as needed
• Conduct root cause analysis on recurring hardware failures and document findings
• Maintain accurate asset records, serial number tracking, and inventory of spare parts/FRUs
• Follow strict data center safety, ESD, and change management protocols, including work during approved maintenance windows
• Escalate complex issues to HPE support/engineering and coordinate vendor dispatches when required
• Provide shift handoff documentation and status reporting to client stakeholders

Required Qualifications

• 3+ years of hands‑on hardware break/fix experience in an enterprise or hyperscale/HPC data center environment
• Direct hands‑on experience with HPE ProLiant servers (installation, diagnostics, component replacement)
• Experience with HPE Apollo systems and liquid‑cooled/DLC infrastructure (cold plates, CDUs, manifolds)
• Experience with HPE MSA storage arrays (disk replacement, controller diagnostics, firmware)
• Proficiency with HPE iLO, OneView, and related management/diagnostic tools
• Working knowledge of RAID configurations, storage protocols (SAS/SATA/NVMe), and networking basics (copper/fiber cabling)
• Ability to lift/rack heavy equipment (50+ lbs) and work in a data center environment (noise, temperature‑controlled spaces)
• Strong documentation habits and ticketing system experience (ServiceNow, Remedy, or similar)
• Ability to pass background check and site‑specific security clearance/badging requirements

Preferred Qualifications

• HPE certifications (ASE, ATP, or equivalent)
• Experience with GPU‑dense compute platforms (NVIDIA HGX/Blackwell or similar) in liquid‑cooled environments
• Familiarity with data center infrastructure management (DCIM) tools
• Prior experience in a dedicated/resident engineer model supporting a single enterprise client

Physical Requirements

• Ability to work in a raised‑floor data center environment, including exposure to cold aisle/hot aisle temperature variance
• Ability to stand, kneel, and lift equipment for extended periods

Benefits

This opportunity offers benefits offerings designed to support your health, financial well‑being, and long‑term career growth. Employees have access to medical, dental, and vision insurance,along withpet insurance and a 401(k) retirement savings plan.Additional offerings include a Health Savings Account (HSA),AD&Dinsurance #Techjobs #LI-DT1