Data Center Reliability Engineer — 24/7 On-Call

Flexential; Alpharetta (GA); Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, Telehealth, Dental and Vision

401(k)

HSA and FSA

Life and AD&D

Short/Long term disability

Flex PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

Job summary

Flexential is seeking a Data Center Technician in Alpharetta to perform preventative and corrective maintenance of electrical, mechanical, and HVAC equipment across data centers, ensuring high uptime and compliance with SLAs.

The role includes 24x7 on-call duties, reading blueprints, vendor management, and hands-on training for the Data Center Technician team, with emphasis on safety and change control. Onsite presence is required and benefits are provided.

Qualifications

• 2 years of data center experience.
• 4+ years of root cause analysis and troubleshooting.
• Experience with building automation.
• 4+ years of experience in a critical infrastructure environment.
• Knowledge of electrical and mechanical systems involved in data center operations.
• Applicable military experience.
• Applicable trade experience.

Responsibilities

• Maintain 99.999% uptime for data center operations.
• Monitor and maintain mission-critical equipment and systems.
• Vendor relationship management and scheduling.
• Read and interpret blueprints and technical documents.
• Drive operational excellence and propose solutions.
• Assist in disaster recovery exercises and commissioning.
• Maintain AHJ requirements and change windows.
• Assist in provisioning power for customer orders and electrical modifications.
• Support off-hours and weekend maintenance as needed.
• Prepare reports on customer utilization, space and power.
• Create and maintain MOP & SOP for data center operations.
• Perform facility rounds to ensure proper operation and cleanliness.
• Monitor/alert facility equipment.
• Perform other duties as assigned by management.

Skills

Root cause analysis

Troubleshooting

Vendor management

Data center operations

Electrical systems knowledge

Mechanical systems knowledge

Building automation

Military experience

Trade experience

Education

Associates degree or higher in engineering (relevant field)

Job description

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher.

Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Data Center Technician (DCT) and provide hands-on training as required.

Key Responsibilities and Essential Job Functions

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals.
• Identify constraints and propose solutions
• Assist in disaster recovery "dry run" exercises
• Assist in commissioning efforts
• Maintain AHJ requirements
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Be able to read and prepare Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitoring/alerting of facility equipment
• Perform other duties as assigned by management

Required Qualifications

• 2 Years of data center experience
• 4+ years of experience with root cause analysis and troubleshooting/problem solving
• Experience working with building automation
• 4+ years of experience within a critical infrastructure environment.
• An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units
• Applicable military experience

Preferred Qualifications

• Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)
• 5+ years of experience working in data centers with an emphasis on building and equipment operation
• Meets/exceeds functional/technical depth and complexity

Physical Requirements

• Ability to sit for extended periods of time
• Walk or Stand for 50% of the time
• Moderate or advanced keyboard usage
• Lift 50 lbs.
• Travel 5% of the time

This position has the following safety hazards:

Compensation

Base Pay Range: Hourly salary range offered for this position is estimated to be $36.00 - $38.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Not Meeting Every Requirement?

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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