Data Center & Rapid Deployment Operations Coordinator

Graebel Companies Inc.; United States; In loco; USD 65.000 - 80.000; Tempo pieno

Descrizione del lavoro

Graebel Companies Inc. is seeking an Operations Coordinator for Data Center and Rapid Deployment Operations. The role manages post-launch support, contact with employees, contractors or guests, and onboarding transitions.

High service standards and meticulous documentation are essential to keep housing, workspaces and support services safe and compliant. The position emphasizes coordination, issue resolution, and client satisfaction with a focus on proactive communication and operational

Competenze

• High school diploma or equivalent.
• 4+ years in guest services, customer service, housing operations or related operational roles.
• Experience handling service requests, issue tracking and customer-satisfaction activity.

Mansioni

• Coordinate day-to-day operations after launch, managing service activity across deployed housing, workspaces, facilities and support services.
• Receive, document, prioritise and follow up on maintenance, housekeeping, access, amenity and transport issues.
• Work with vendors, property managers, facilities teams and other partners to resolve issues within timelines.
• Maintain logs, action trackers and reports for clients, including response times and recurring trends.
• Monitor satisfaction through surveys and direct feedback, ensuring timely and professional communication.
• Coordinate move-ins/out, extensions, and inspections and support transitions as required.
• Document changes, obtain pricing updates and route to the Project Manager when scope or budget is affected.
• Escalate safety, compliance or client-sensitive issues and suggest improvements.

Conoscenze

Customer service

Communication

MS Excel

MS Word

MS Outlook

MS Teams

Formazione

High school diploma

Descrizione del lavoro

Graebel Companies Inc. is seeking an Operations Coordinator for Data Center and Rapid Deployment Operations. The role manages post-launch support, contact with employees, contractors or guests, and onboarding transitions.

High service standards and meticulous documentation are essential to keep housing, workspaces and support services safe and compliant. The position emphasizes coordination, issue resolution, and client satisfaction with a focus on proactive communication and operational