Data Center Production Operations Engineer — Linux & Hardware

Meta; Houston (TX); On-site; USD 71,000 - 103,000; Full time

Job summary

Meta is seeking an IT professional to join the Production Operations team for our Data Centers. You will work in a fast-paced, technical environment focused on hardware repair, OS management, tooling, automation, networking, and project management.

The role involves troubleshooting Linux and server hardware, following ticketing processes, supporting break-fix work, and contributing to knowledge base documentation. On-call duties are required monthly.

Qualifications

• Must have work authorization at time of hire and maintain authorization.
• Currently has or is in the process of obtaining a Bachelor's or Master's degree in a technical field or equivalent experience/certification.
• Knowledge of Linux and server hardware support.
• Experience in Networking, Programming/Scripting, Hardware, or OS repair.
• Strong communication skills are required.

Responsibilities

• Work within Meta's ticketing system.
• First point of contact for break fix technicians.
• Assist with projects and repairs throughout the data center.
• Understand and debug hardware and Linux OS related issues.
• Identify and help create documentation for the global data center knowledge base.
• Assist with process improvements and best practices in data center operations.
• Participate in on-call rotation (once a month on call for a week).

Skills

Linux

Server hardware support

Networking

Programming/Scripting

Education

Bachelor's/Master's degree in a technical field

Job description

Meta is seeking an IT professional to join the Production Operations team for our Data Centers. You will work in a fast-paced, technical environment focused on hardware repair, OS management, tooling, automation, networking, and project management.

The role involves troubleshooting Linux and server hardware, following ticketing processes, supporting break-fix work, and contributing to knowledge base documentation. On-call duties are required monthly.