Data Center Ops Tech (3rd Shift) - RAID & VMware

Pace Industries, LLC; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

Employee Stock Purchase Plan (ESPP)

Job summary

Rackspace Technology in Elk Grove Village, IL is seeking a Data Center Operations Technician responsible for all IT infrastructure and customer configurations within the data center, ensuring customer server environments are secure, operational, and maintain 99.999% uptime.

The role involves monitoring internal ticketing, OS/storage troubleshooting, hardware upgrades, network cabling, and installation of network/storage hardware on servers and appliances.

Qualifications

• Must be a US Citizen.
• High School Diploma or equivalent is required.
• 2-year experience working in a data center environment.
• Able to build, repair or upgrade hardware components.
• Strong understanding of storage RAID configurations and requirements.
• Must be able to lift 50 lbs.

Responsibilities

• Monitor and prioritize an internal ticketing system to provide customer support.
• Provide basic operating system storage troubleshooting, storage upgrades, hardware troubleshooting and RAID configuration changes.
• Provide hardware support and upgrades for servers running Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMware ESX Server.
• Simple OS administration: set up OS network IPs, fresh OS installs (PXE), Firmware updates and basic OS troubleshooting.
• Install or remove fiber or copper cabling.
• Layer 1 network testing and connectivity issues with copper/fiber cabling.
• Install hardware on network devices including switches, firewalls, load-balancers and security appliances.
• Install hardware on storage devices including DAS and NAS arrays.
• Complete customer maintenance requests: hardware modification, OS installation, mounting in cabinets and full cabling.

Skills

Data Center Ops

Server Hardware

Storage RAID

Networking L1

Windows Server

Red Hat Linux

VMware ESX

PXE

Firmware updates

Cabling

US Citizenship

Education

High School Diploma

Tools

VMware ESX

Windows Server

Red Hat Enterprise Linux

Ubuntu Linux

Job description

Rackspace Technology in Elk Grove Village, IL is seeking a Data Center Operations Technician responsible for all IT infrastructure and customer configurations within the data center, ensuring customer server environments are secure, operational, and maintain 99.999% uptime.

The role involves monitoring internal ticketing, OS/storage troubleshooting, hardware upgrades, network cabling, and installation of network/storage hardware on servers and appliances.