Data Center Ops Tech III — 3rd Shift, Hardware & Storage

Doist; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Rackspace Technology is seeking a Data Center Operations Technician in Elk Grove Village, IL to own the IT infrastructure within our data center environment, ensuring customer server environments are secure, operational and meet uptime goals. You will support multiple OSes, storage, and network hardware while following security and operational standards.

This 3rd shift role requires hands-on hardware, RAID familiarity, and the ability to lift up to 50 lbs, with a focus on reliability and

Qualifications

• Must be a US Citizen.
• High School Diploma or equivalent.
• 2 years’ experience in a data center environment.
• Able to build, repair or upgrade hardware components.
• Strong understanding of storage RAID configurations.
• Must be able to lift 50 lbs.

Responsibilities

• Monitor and prioritize an internal ticketing system to provide customer support.
• Provide basic OS storage troubleshooting, storage upgrades, hardware troubleshooting and RAID configuration changes.
• Provide hardware support and upgrades for servers running Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMware ESX Server.
• Simple operating systems administration tasks: network IP configuration, OS installs via PXE, firmware updates and basic OS troubleshooting.
• Install or remove fiber or copper cabling.
• Layer 1 network testing and connectivity issue resolution with copper/fiber cabling.
• Install hardware on network devices including switches, firewalls, load-balancers and security appliances.
• Install hardware on storage devices including DAS and NAS arrays.
• Complete customer maintenance requests including hardware modification and cabinet mounting and cabling.

Skills

Hardware repair

RAID configurations

Physical strength

Education

High School Diploma or equivalent

Tools

VMware ESX Server

Job description

Rackspace Technology is seeking a Data Center Operations Technician in Elk Grove Village, IL to own the IT infrastructure within our data center environment, ensuring customer server environments are secure, operational and meet uptime goals. You will support multiple OSes, storage, and network hardware while following security and operational standards.

This 3rd shift role requires hands-on hardware, RAID familiarity, and the ability to lift up to 50 lbs, with a focus on reliability and