Data Center Ops Team Lead - 24x7 AI/HPC Deployment

Milestone Technologies, Inc.; Texas; Hybrid; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Milestone Technologies, Inc. is seeking a Data Center Team Lead to oversee daily operations in a large-scale AI and accelerated computing environment. You will coordinate Data Center Technicians and Network Technicians, ensure shift readiness, and drive adherence to procedures in a 24x7 setting.

Reporting to the Site Lead, you will manage escalation, deployment support, asset control, and incident response, while developing the team and maintaining safety and quality standards across the site.

Qualifikationen

• 5+ years in data center operations or similar environments.
• 2+ years in a lead, supervisory, or informal leadership capacity.
• Experience working in 24x7 mission-critical operational environments.
• Strong understanding of hardware diagnostics and deployment procedures.
• Demonstrated ability to coordinate technical teams and manage competing priorities.
• Current valid driver's license; ability to pass MVR check.

Aufgaben

• Lead daily data center operations and coordinate technicians.
• Manage shift staffing, task prioritization, and handoffs.
• Serve as primary escalation point for technical issues on shift.
• Support deployments, commissioning, and site expansion activities.
• Oversee asset and inventory management, RMA workflows, and documentation.
• Lead incident response and post-incident root cause follow-up.
• Mentor and develop the team; enforce SOPs, MOPs, and EOPs.
• Maintain shift records and ensure audit readiness.

Kenntnisse

Data Center Operations

Team Leadership

Technical Escalation

Shift Coordination

Operations Management

Ausbildung

High school diploma or GED

Tools

Asset management software

Jobbeschreibung

Milestone Technologies, Inc. is seeking a Data Center Team Lead to oversee daily operations in a large-scale AI and accelerated computing environment. You will coordinate Data Center Technicians and Network Technicians, ensure shift readiness, and drive adherence to procedures in a 24x7 setting.

Reporting to the Site Lead, you will manage escalation, deployment support, asset control, and incident response, while developing the team and maintaining safety and quality standards across the site.