Data Center Operator - 7x7 Shift (Entry Level)

Scientific Games; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Scientific Games operates a 24x7 Data Center Operations team to monitor and troubleshoot lottery systems. The role progresses from entry-level operator to Data Center Technician (Tier-2) as experience grows.

Key duties include running Windows Server and Linux environments, printing system status, processing draws, and nightly batch jobs while maintaining incident escalation and reporting procedures.

Qualifications

• High school diploma or equivalent.
• 1-2 years' work or study in a computer related field.

Responsibilities

• Operates and monitors Windows Server and Linux based systems using established procedures.
• Monitors systems in production and reports problems.
• Troubleshoot, analyze and resolve incidents.
• Utilizes incident management ticketing systems to report and document issues.
• Performs notification and escalation for major issues and critical events.
• Completes shift check lists and status reports as required.
• Performs basic networking troubleshooting.
• Respond to inquiries and requests for assistance from Lottery customers.

Skills

Communication skills

Teamwork

Fast-paced environment

Customer service

Education

High school diploma

Computer related field study

Tools

Windows Server

Linux

MS SQL Server

MySQL

Ticketing systems

Job description

Scientific Games operates a 24x7 Data Center Operations team to monitor and troubleshoot lottery systems. The role progresses from entry-level operator to Data Center Technician (Tier-2) as experience grows.

Key duties include running Windows Server and Linux environments, printing system status, processing draws, and nightly batch jobs while maintaining incident escalation and reporting procedures.