Data Center Operations Training Specialist

Amazon Inc.; Seattle (WA); Presencial; USD 72.000 - 125.000; Jornada completa

Descripción de la vacante

Amazon Data Services, Inc. is seeking a Data Center Technical Trainer for the Data Center Communities (DCC) program in Seattle.

You will design and deliver instructor-led training on data center operations, critical infrastructure systems, and SOPs, preparing new hires to operate and maintain AWS infrastructure. Collaborate with SMEs, instructional designers and region leaders to scale training, manage logistics, certify instructors, and continually improve content.

Formación

• 1+ years of Microsoft Office products and applications experience.
• Experience as a trainer and ability to manage a classroom of learners.
• Strong knowledge of critical infrastructure systems (UPS, HVAC, generators, etc.).
• Technical degree or equivalent experience in electrical or mechanical systems.

Responsabilidades

• Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
• Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
• Maintain and certify instructor qualifications and perform certification observations
• Monitor trainee progress and address any behavioral or policy issues
• Process training completions and maintain accurate training records
• Serve as Subject Matter Expert for all lab equipment and training facilities
• Maintain and optimize training spaces and equipment
• Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
• Create practical training scenarios that simulate real-world data center situations
• Support the setup and commissioning of new training labs across different regions
• Prepare lab equipment and spaces for upcoming training sessions

Conocimientos

Microsoft Office

Trainer experience

Critical infrastructure knowledge

Educación

Technical degree / electrical or mechanical systems

Herramientas

Learning Management Systems (LMS)

Project management tools

Descripción del empleo

Amazon Data Services, Inc. is seeking a Data Center Technical Trainer for the Data Center Communities (DCC) program in Seattle.

You will design and deliver instructor-led training on data center operations, critical infrastructure systems, and SOPs, preparing new hires to operate and maintain AWS infrastructure. Collaborate with SMEs, instructional designers and region leaders to scale training, manage logistics, certify instructors, and continually improve content.