Global Data Center Operations & Training Specialist

Amazon Web Services (AWS); Herndon (VA); On-site; USD 111,000 - 186,000; Full time

Job summary

Amazon Data Services, Inc. in Arlington/Herndon area is seeking an ADC FOC Technical Specialist to ensure global continuity in training, qualifications, and program delivery for 24/7 data center operations. You’ll own programs across regions, train engineers, and drive standards across air-gapped environments.

The role requires TS/SCI with polygraph, ability to travel, and collaboration with engineering, controls, and commercial teams to optimize processes and deliver measurable improvements.

Qualifications

• 5+ years of project management in data centers or critical infrastructure.
• Knowledge of critical data center equipment.
• Experience in project management in data centers or comparable infrastructure.
• Current, active US Government Security Clearance TS/SCI with Polygraph.

Responsibilities

• Operate independently with limited direct management across air-gapped ADC environments.
• Act as a technical escalation point for ADC FOC engineers and participate in an on-call rotation.
• Own and deliver one or more global ADC FOC programs such as training development or site launch.
• Design, create, and launch learning content, assessments, and training programs; measure training health.
• Facilitate and deep-dive customer-impacting events; drive global action item implementation.
• Locate systemic infrastructure issues using data-driven analysis and update runbooks.

Skills

Project management

Data center knowledge

Security clearance TS/SCI

MS Excel

Tools

MS Excel

Windows OS

Job description

Amazon Data Services, Inc. in Arlington/Herndon area is seeking an ADC FOC Technical Specialist to ensure global continuity in training, qualifications, and program delivery for 24/7 data center operations. You’ll own programs across regions, train engineers, and drive standards across air-gapped environments.

The role requires TS/SCI with polygraph, ability to travel, and collaboration with engineering, controls, and commercial teams to optimize processes and deliver measurable improvements.