Data Center Operations Training Specialist

QTS Data Centers; Suwanee (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Bonus eligibility

Tuition reimbursement

Wellness program

Parental leave

Job summary

QTS Data Centers seeks a Technical Operations Trainer to design, coordinate and deliver comprehensive training for data center facilities. You will run onboarding and ongoing development programs for Technology Operations teams, blending hands-on instruction with structured curriculum development.

You will translate complex technical concepts for diverse audiences, collaborate with SMEs, and manage learning content in LMS ecosystems while tracking progress and certifications.

Qualifications

• Three+ years in Technology/Operations or related technical environment.
• One year delivering training, onboarding, or coaching.
• Experience with LMS or elearning tools is preferred.

Responsibilities

• Facilitate instructor-led, virtual, and hands-on training for onboarding and ops readiness.
• Provide coaching and performance feedback to learners.
• Create, maintain, and improve training materials and learning resources.
• Translate complex concepts into learner-friendly content.
• Schedule training sessions and track attendance and certifications.

Skills

Facilitation

Presentation

Communication

Learner development

Safety

Education

Associate or Bachelor’s degree in IT, Engineering, Education, Business Ops

Professional training certifications (preferred)

Tools

LMS

Workday Learning

Articulate

Job description

QTS Data Centers seeks a Technical Operations Trainer to design, coordinate and deliver comprehensive training for data center facilities. You will run onboarding and ongoing development programs for Technology Operations teams, blending hands-on instruction with structured curriculum development.

You will translate complex technical concepts for diverse audiences, collaborate with SMEs, and manage learning content in LMS ecosystems while tracking progress and certifications.