Data Center Training Architect

Amazon Inc.; Canton (MS); On-site; USD 72,000 - 125,000; Full time

Benefits offered by this job

Relocation assistance

Health insurance

Comprehensive benefits

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technical Trainer for the Data Center Communities (DCC) Operations team in Canton, MS. You will deliver and manage technical training programs for new hires, equipping them with knowledge to operate and maintain AWS infrastructure.

You will collaborate with SMEs, instructional designers, and operations leaders to continuously improve how we develop talent, ensuring safety, security, and high standards across all labs and training facilities.

Qualifications

• 1+ years of Microsoft Office products and applications experience
• Experience as a trainer and ability to manage a classroom of learners
• Strong knowledge of critical infrastructure systems (UPS, HVAC, generators)
• Technical degree or equivalent experience in electrical or mechanical systems

Responsibilities

• Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
• Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
• Maintain and certify instructor qualifications and perform certification observations
• Monitor trainee progress and address any behavioral or policy issues
• Process training completions and maintain accurate training records
• Serve as Subject Matter Expert for all lab equipment and training facilities
• Maintain and optimize training spaces and equipment
• Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
• Create practical training scenarios that simulate real-world data center situations
• Support the setup and commissioning of new training labs across different regions
• Prepare lab equipment and spaces for upcoming training sessions
• Collaborate with Subject Matter Experts to develop and update training materials
• Identify and implement improvements to training content and delivery methods
• Create supporting training resources and documentation
• Stay current with latest data center technologies and operational practices
• Gather and act on feedback from trainees, managers, and instructors

Skills

Microsoft Office

Trainer

Classroom management

Education

Technical degree

Tools

Learning Management System (LMS)

Job description

Amazon Data Services, Inc. is seeking a Data Center Technical Trainer for the Data Center Communities (DCC) Operations team in Canton, MS. You will deliver and manage technical training programs for new hires, equipping them with knowledge to operate and maintain AWS infrastructure.

You will collaborate with SMEs, instructional designers, and operations leaders to continuously improve how we develop talent, ensuring safety, security, and high standards across all labs and training facilities.