Data Center Operations Training Lead

qtsdatacenters

United States

On-site

USD 85,000 - 125,000

Full time

6 days ago
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Job summary

QTS Data Centers is seeking an experienced Technical Operations Trainer to develop, manage, and deliver comprehensive training for regional data center facilities. The role blends hands-on technical instruction with program management to ensure facilities teams are trained, compliant, and capable of safe, reliable operations.

The trainer will own portfolio-wide programs, work with a remote team, and travel up to 35% to support regional needs and stakeholder engagement.

Qualifications

  • Minimum 5 years of operations and maintenance experience in a critical environment (data center preferred).
  • Minimum 3 years of documented instructional experience or facilitation.
  • Ability to manage programs in a matrixed environment with standardization and regional execution.

Responsibilities

  • Own portfolio-wide training programs, including standards, materials, governance, and improvements.
  • Collaborate with remote training team to deliver programs regionally with consistent learner experience.
  • Assess training needs, identify skill gaps, and build plans supporting safety and compliance.
  • Develop and maintain training content covering data center operations, maintenance, and safety.
  • Deliver instruction via classroom, virtual, and hands-on formats using LMS and Teams.
  • Track completion, certification, and report on training activities and risks.
  • Travel up to 35% for regional training and stakeholder engagement.

Skills

Operations & maintenance
Instructional experience
Program management
Interpersonal skills
Written & verbal communication

Education

Bachelor's degree in engineering / IT / facilities management / related field

Job description

QTS Data Centers is seeking an experienced Technical Operations Trainer to develop, manage, and deliver comprehensive training for regional data center facilities. The role blends hands-on technical instruction with program management to ensure facilities teams are trained, compliant, and capable of safe, reliable operations.

The trainer will own portfolio-wide programs, work with a remote team, and travel up to 35% to support regional needs and stakeholder engagement.

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