Data Center Critical Operations Lead

3M HEALTHCARE; Glendale (AZ); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Flexible spending accounts

HSA accounts

Paid holidays

Paid time off

Volunteer days

Employee assistance program

Tuition assistance

Parental leave

Military leave assistance

Wellness program

Job summary

QTS Data Centers is seeking a Supervisor, Critical Operations to lead the maintenance and operation of electrical, mechanical, FLS, plumbing systems in a data center environment. The role involves tactical execution, coordination with contractors, and staff supervision on a 7x24x365 schedule.

Responsibilities include safety, incident response, budget inputs, and mentoring technicians. This position requires strong customer service and cross-functional collaboration with the operations team.

Qualifications

• Four or more years of workplace or relevant industry experience.
• Previous direct or indirect people leadership experience.

Responsibilities

• Lead preventive maintenance on critical systems including electrical, mechanical, and plumbing.
• Oversee work orders for preventative and corrective maintenance; budget parts and supervise completion.
• Facilitate Data Center space and cable plant design, implementation, and maintenance.
• Provide updates to the Critical Operations Manager and Site Director; stand in as needed.
• Supervise and mentor Critical Operations Technicians; set performance goals and development plans.
• Ensure timely completion of customer requests and related projects.

Skills

People leadership

Team leadership

Customer service

Facilities management

Electrical & mechanical systems

Tools

HVAC systems

Electrical systems

Plumbing systems

Job description

QTS Data Centers is seeking a Supervisor, Critical Operations to lead the maintenance and operation of electrical, mechanical, FLS, plumbing systems in a data center environment. The role involves tactical execution, coordination with contractors, and staff supervision on a 7x24x365 schedule.

Responsibilities include safety, incident response, budget inputs, and mentoring technicians. This position requires strong customer service and cross-functional collaboration with the operations team.