Data Center Operations Technician - Incident Response & MACs

Intercontinental Exchange Holdings, Inc.; Chicago (IL); On-site; USD 67,000 - 77,300; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Plan

Life Insurance

Paid Leave

Job summary

An established industry player is seeking a dedicated Technician for Data Center Operations. This role is pivotal in ensuring that all activities within the data center adhere to best practices and procedures. You'll manage daily checks, coordinate with third-party vendors, and maintain security protocols. Ideal candidates will have a solid background in data center environments, possess certifications, and demonstrate effective communication skills. Join a forward-thinking company that values your expertise and offers competitive benefits, including healthcare and a 401(k) plan.

Qualifications

• 1+ years experience in data center environments.
• Knowledge of copper and fiber cabling installations.

Responsibilities

• Serve as the first line escalation point for incidents.
• Manage asset record updates and data center stock.

Skills

Data Center Operations

Troubleshooting Techniques

IP Networks

Microsoft Office

Effective Communication

Education

Certified Data Center Technician (CDCT)

ITIL V3 Foundation Certificate

HP Accredited Platform Specialist

Tools

Service Now

CRM Databases

Job description

An established industry player is seeking a dedicated Technician for Data Center Operations. This role is pivotal in ensuring that all activities within the data center adhere to best practices and procedures. You'll manage daily checks, coordinate with third-party vendors, and maintain security protocols. Ideal candidates will have a solid background in data center environments, possess certifications, and demonstrate effective communication skills. Join a forward-thinking company that values your expertise and offers competitive benefits, including healthcare and a 401(k) plan.