Data Center Operations Technician II

Google; Stillwater (OK); On-site; USD 86,000 - 118,000; Full time

Benefits offered by this job

Bonus: 15% target

Equity

Benefits

Job summary

Google isn't just a software company. The Hardware Operations team maintains the state-of-the-art physical infrastructure behind Google's powerful search technology.

As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.

Qualifications

• Repair and troubleshoot technical equipment at component level.
• Diagnose OS, computer/server hardware, or networking issues.
• Lift/move up to 50 lb and perform physical tasks as required.
• Commit to non-standard hours, weekends, nights and shift schedules.
• Bachelor's degree or equivalent practical experience.
• Google IT Support Professional Certificate completed.
• 2 years diagnosing OS, hardware, or networking.
• Experience with IT equipment repair or similar roles.
• Data center or NOC experience.
• Collaborate across teams in a dynamic environment.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Skills

Component-level repairs

OS/Hardware troubleshooting

Physical work ability

Shift work flexibility

2+ years OS/Networking troubleshooting

Data center experience

Team collaboration

Education

Bachelor's degree

Google IT Support Certificate

Job description

Google isn't just a software company. The Hardware Operations team maintains the state-of-the-art physical infrastructure behind Google's powerful search technology.

As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.