Data Center Technician II: Hardware & Infrastructure Ops

Google; Atlanta (GA); On-site; USD 86,000 - 118,000; Full time

Job summary

Google isn’t just a software company. The Hardware Operations team maintains cutting-edge data center infrastructure, installing and testing servers and components, and configuring networks and routing gear.

As an Operations Technician, you’ll perform hands-on hardware repairs, troubleshoot OS and server issues, and work non-standard schedules to keep critical systems running at scale. This role requires physical effort and collaboration across teams in a fast-paced environment.

Qualifications

• Experience repairing and troubleshooting IT hardware at component level.
• Experience diagnosing OS, server hardware, or networking issues.
• Able to lift 50 lb and perform physically demanding tasks.
• Flexible to work non-standard hours, weekends, nights and holidays.

Responsibilities

• Deploy and operate data center infrastructure across projects.
• Diagnose issues and follow procedures to resolve equipment problems.
• Maintain data security and proper media handling per Google standards.
• Disassemble end-of-life equipment and perform maintenance in teams.
• Repair and perform preventative maintenance on servers and infrastructure.

Skills

Component-level repairs

Hardware troubleshooting

OS/server hardware troubleshooting

Networking protocols troubleshooting

Physical stamina

Shift flexibility

Team collaboration

2+ years IT support experience

Education

Bachelor's degree or equivalent practical experience

Google IT Support Professional Certificate

Job description

Google isn’t just a software company. The Hardware Operations team maintains cutting-edge data center infrastructure, installing and testing servers and components, and configuring networks and routing gear.

As an Operations Technician, you’ll perform hands-on hardware repairs, troubleshoot OS and server issues, and work non-standard schedules to keep critical systems running at scale. This role requires physical effort and collaboration across teams in a fast-paced environment.