Data Center Operations Manager

CBRE Group, Inc.; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. is hiring a Data Center Manager in Nashville to lead a team responsible for preventative maintenance and repairs in critical environments. You will supervise staff, coordinate daily activities, and ensure SLAs are met while managing client relationships and cross-functional collaboration.

The role requires leadership, staffing experience, and strong MS Office skills, with a focus on documentation, risk assessments, and CBRE standards. On-site role with CDL-like responsibilities.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• Experience in staffing, selection, training, coaching, mentoring, and performance management.
• Ability to communicate sensitive information and set performance expectations.
• Leadership to motivate the team and improve quality, efficiency, and effectiveness.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Excellent organizational skills.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
• Oversee Information Technology equipment power installations, relocation and decommission requests.
• Check daily routine cleanup of the data halls and review findings.
• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes.
• Prepare Method Statements and Risk Assessments and present to Sr. management.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Skills

Leadership

Staff management

Performance management

Coaching

Mentoring

Organizational skills

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

CBRE Group, Inc. is hiring a Data Center Manager in Nashville to lead a team responsible for preventative maintenance and repairs in critical environments. You will supervise staff, coordinate daily activities, and ensure SLAs are met while managing client relationships and cross-functional collaboration.

The role requires leadership, staffing experience, and strong MS Office skills, with a focus on documentation, risk assessments, and CBRE standards. On-site role with CDL-like responsibilities.