Data Center Operations Lead

Penmac Staffing Services, Inc.; Kansas City (MO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401k plan

Employee stock ownership plan

Job summary

Penmac Staffing Services, Inc. seeks an Operator Lead for our growing data center operation. This hands-on leadership role directs a team of Data Center Operators, coordinates daily workloads, and ensures quality standards are met while maintaining a safe, organized environment.

You will train staff, monitor KPIs, and collaborate across departments to optimize operations. Leadership experience and strong problem-solving are essential for success.

Qualifications

• High school diploma or GED required.
• Previous Lead, Team Lead, or similar leadership experience.
• Experience in a data center, warehouse, manufacturing, production, logistics, or other fast-paced operational environment preferred.
• Strong communication, leadership, and organizational skills.
• Ability to provide direction, coaching, and constructive feedback.
• Strong problem-solving skills and attention to detail.
• Basic computer skills and willingness to learn new systems.
• Ability to prioritize tasks and adapt to changing operational needs.
• Dependable attendance and commitment to workplace safety.
• Ability to learn and follow established procedures and quality standards.

Responsibilities

• Provide day-to-day leadership and support to Data Center Operators.
• Coordinate daily workloads and ensure assignments are completed accurately and on time.
• Work alongside the team and assist with operational tasks as needed.
• Train and support new employees on procedures, safety expectations, and quality standards.
• Monitor productivity, quality metrics, and key performance indicators (KPIs).
• Identify workflow issues, delays, or operational concerns and communicate them to leadership.
• Serve as a resource for team members when questions or issues arise.
• Maintain accurate documentation and ensure procedures are consistently followed.
• Coordinate with other departments to support efficient operations.
• Assist with attendance tracking and timekeeping processes, including identifying timecard exceptions.
• Provide backup support for supervisors when needed.
• Promote a professional, safe, and organized work environment.
• Lead by example through reliability, accountability, and strong work ethic.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Attention to detail

Coaching

Timekeeping

Computer skills

Education

High school diploma or GED

Job description

Penmac Staffing Services, Inc. seeks an Operator Lead for our growing data center operation. This hands-on leadership role directs a team of Data Center Operators, coordinates daily workloads, and ensures quality standards are met while maintaining a safe, organized environment.

You will train staff, monitor KPIs, and collaborate across departments to optimize operations. Leadership experience and strong problem-solving are essential for success.