Data Center Onsite Operations Lead

GMI Cloud, Inc; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

GMI Cloud seeks a Data Center Operation Onsite Supervisor to lead daily operations within its global infrastructure team. You will oversee onsite operators, ensure SOP adherence, and coordinate incidents while supporting asset management and security operations.

The role requires comfort with MEP basics, 24x7 coverage, and collaboration across internal teams and vendors to maintain stable, secure data center environments.

Qualifications

• 3+ years in data center or infrastructure operations.
• Experience supervising or coordinating operations.
• Familiarity with data center SOPs and daily workflow.
• Basic understanding of UPS, cooling, PDUs, generators and fire suppression.
• Asset management and physical security operations knowledge.
• Experience with incident handling and escalation.
• Basic Windows, Linux, and networking knowledge.
• Strong communication and coordination skills.
• Able to work a 24x7 shift cycle.
• OP safety certifications (First Aid/Fire Safety) preferred.

Responsibilities

• Supervise daily onsite operator activities and shift operations.
• Ensure SOPs and operational procedures are followed.
• Coordinate incident handling and escalation activities.
• Support rack & stack, cabling, hardware installation and decommissioning.
• Assist asset management: inventory tracking, movement, documentation.
• Support physical security operations: access coordination and control.
• Monitor and report abnormal conditions in data center infrastructure and environments.
• Coordinate activities with internal teams, vendors and facilities.
• Maintain operational logs, checklists, reports and documentation.

Skills

Data center ops

Team supervision

Incident management

Asset management

MEP basics

ITSM / ticketing

Windows/Linux networking

Tools

ITSM tools

Job description

GMI Cloud seeks a Data Center Operation Onsite Supervisor to lead daily operations within its global infrastructure team. You will oversee onsite operators, ensure SOP adherence, and coordinate incidents while supporting asset management and security operations.

The role requires comfort with MEP basics, 24x7 coverage, and collaboration across internal teams and vendors to maintain stable, secure data center environments.