Data Center NOC Technician (On-Site, 24/7)

10000 FactSet Research Systems Inc.; Piscataway Township (NJ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Job summary

FactSet’s data center and NOC team in Piscataway, NJ keeps our global infrastructure running smoothly and securely. This onsite role requires monitoring, troubleshooting, and hands-on installation across data centers and network gear, seven days per week with core hours 8:00 AM–4:30 PM.

You’ll work with carriers, rack and cable equipment, manage inventory, and help maintain documentation. A Bachelor's degree or equivalent and 2+ years of NOC experience are expected.

Qualifications

• Bachelor's degree or equivalent work experience
• 2+ years in data center operations or NOC
• Proficient with hand tools for equipment installation and maintenance
• Availability 7 days a week with core hours 8:00 AM - 4:30 PM including weekends
• Able to stand, walk, bend, and lift equipment up to 50 lbs

Responsibilities

• Monitor, report on, and troubleshoot data centers, POPs, hybrid cloud, and network infrastructure
• Coordinate and resolve operational events affecting availability
• Work with carriers to troubleshoot network connectivity issues
• Rack, stack, and cable data center equipment
• Perform structured cabling and fiber runs between devices
• Manage inventory and shipping/receiving of parts and hardware
• Maintain up-to-date procedural documentation and a clean data center

Skills

Data center operations

Hand tools proficiency

Availability 7 days a week

Lift up to 50 lbs

Education

Bachelor's degree or equivalent

Tools

Windows

Linux

Unix

Job description

FactSet’s data center and NOC team in Piscataway, NJ keeps our global infrastructure running smoothly and securely. This onsite role requires monitoring, troubleshooting, and hands-on installation across data centers and network gear, seven days per week with core hours 8:00 AM–4:30 PM.

You’ll work with carriers, rack and cable equipment, manage inventory, and help maintain documentation. A Bachelor's degree or equivalent and 2+ years of NOC experience are expected.