Data Center Networking Lead — Hands-on, 24/7 Ops

EOS IT Solutions; Montgomery (AL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Meals, snacks, drinks

10 Days PTO

12 Paid Holidays

6 Sick Days

401(k) Retirement Plan with $2,500公司匹配

Job summary

EOS IT Solutions in the United States is seeking a Data Center Network Operations Lead to oversee hardware repair and troubleshooting across large-scale environments. You will lead a team of technicians, coordinate workload, and ensure SLA-driven service with strong CLI diagnostics.

Reporting to the Service Manager, you will manage escalations, support staff development, and collaborate with site leadership to drive uptime, safety, and quality.

Qualifications

• 5+ years IT support, hardware diagnostics, and repair in enterprise environments.
• 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility.
• Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO).
• Demonstrated experience in troubleshooting and repairing fiber, server, storage, and network hardware.
• Valid driver’s license and ability to travel between data center sites as needed.

Responsibilities

• Oversee field-based technical teams across sites and coordinate workload to meet priorities.
• Manage ticket queues, escalation triage, and ensure SLA adherence.
• Provide hands-on technical guidance and mentorship to junior technicians.
• Collaborate with cross-functional teams for infrastructure upgrades, migrations, and maintenance windows.

Skills

CLI proficiency

Fiber optic repair

Server hardware

Team leadership

IT support

Troubleshooting

Education

Associate degree or higher in a technical discipline

Tools

Cisco CLI

Linux shell

iDRAC

iLO

SNMP

Job description

EOS IT Solutions in the United States is seeking a Data Center Network Operations Lead to oversee hardware repair and troubleshooting across large-scale environments. You will lead a team of technicians, coordinate workload, and ensure SLA-driven service with strong CLI diagnostics.

Reporting to the Service Manager, you will manage escalations, support staff development, and collaborate with site leadership to drive uptime, safety, and quality.