Data Center Network Operator – On-Site Tier 3 (Equity)

Fluidstack; United States; On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan

Generous PTO

Job summary

Fluidstack is seeking an on-site Data Center Network Technician to serve as the Tier 3 escalation point for the site’s AI infrastructure, owning structured cabling and fiber end to end. You will troubleshoot physical-layer faults, diagnose issues, validate repairs, and drive rapid resolutions while partnering with Network Operations.

This role requires hands-on field work inside a live data center environment and rigorous documentation to support seamless handoffs.

Qualifications

• Experience as on-site network or cable-plant specialist in a data center.
• Deep knowledge of structured cabling and fiber, including testing and termination.
• Strong TCP/IP, switching, and optics fundamentals.
• Experience as sole on-site escalation resource.
• Rigorous documentation for handoff to Network Operations.
• Bonus: high-density AI or hyperscale fabrics; fiber certification; InfiniBand or high-speed Ethernet.

Responsibilities

• Serve as on-site Tier 3 escalation point for network and structured-cabling incidents.
• Troubleshoot, diagnose, resolve physical-layer faults, validate repairs, and drive rapid resolution.
• Act as escalation path for Tier 1 and 2 technicians, and partner with Network Operations.
• Own structured cabling and fiber infrastructure, and interpret device-level diagnostics well enough to confirm a physical repair restored connectivity.
• Escalate out-of-scope issues to Network Operations with clear documentation, and take ownership through resolution as the sole on-site network and ICT resource.

Skills

Structured cabling

Fiber optics

Network troubleshooting

TCP/IP fundamentals

On-site escalation

Documentation

Education

Bachelors in Electrical Engineering or related

Fiber Certification (BICSI, Fluke)

Tools

Fiber testing tools

Diagnostic equipment

Data center infrastructure

Job description

Fluidstack is seeking an on-site Data Center Network Technician to serve as the Tier 3 escalation point for the site’s AI infrastructure, owning structured cabling and fiber end to end. You will troubleshoot physical-layer faults, diagnose issues, validate repairs, and drive rapid resolutions while partnering with Network Operations.

This role requires hands-on field work inside a live data center environment and rigorous documentation to support seamless handoffs.