Data Center Hardware Reliability Engineer (Firmware)

xAI; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

SpaceXAI is seeking a Site Reliability Engineer focused on hardware to optimize firmware, hardware specs, vendor relations, and failure analysis in our Memphis data center. You will proactively identify issues, manage RMA processes, and collaborate with operations to minimize downtime.

You should have hands-on hardware diagnostic experience, scripting ability (Python/Bash), and familiarity with C/C++ or similar languages to support automation and tooling.

Qualifications

• Bachelor's degree in Systems/Electrical Engineering, CS, or related field.
• 2+ years in hardware reliability engineering, preferably in HPC/DC environments.
• Proven firmware analysis, hardware specs review, and release validation.
• Experience with RMA processes, vendor negotiations, and resolutions.

Responsibilities

• Analyze firmware packages and hardware specs for compatibility, performance, and reliability.
• Investigate and diagnose hardware failures, including grey/intermittent issues.
• Manage vendor relationships and RMA claims; push for resolutions.
• Collaborate with Data Center Ops Technicians to troubleshoot hardware systems.
• Develop monitoring tools and scripts to detect hardware anomalies.

Skills

Firmware analysis

Reliability engineering

Python scripting

Bash scripting

Data-driven mindset

Cross-functional teamwork

Problem solving

Education

Bachelor's degree in engineering or related field

Tools

Logic analyzers

Diagnostics software

Monitoring tools

Job description

SpaceXAI is seeking a Site Reliability Engineer focused on hardware to optimize firmware, hardware specs, vendor relations, and failure analysis in our Memphis data center. You will proactively identify issues, manage RMA processes, and collaborate with operations to minimize downtime.

You should have hands-on hardware diagnostic experience, scripting ability (Python/Bash), and familiarity with C/C++ or similar languages to support automation and tooling.