Hardware Failure Analysis Engineer – Reliability

Pantera Capital; Southaven (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceXAI is seeking a Hardware Failure Analysis Engineer to lead firmware and hardware diagnostics, ensure reliable releases, and manage vendor RMAs for our data center deployments. The role emphasizes hands-on engineering, collaboration with operations, and proactive failure prevention.

The position requires firmware analysis, hardware specs review, and strong scripting in Python/Bash, with knowledge of systems languages.

Qualifications

• Bachelor's degree in a relevant engineering or computer science field.
• 2+ years hardware reliability engineering experience.
• Experience with firmware analysis and release validation.
• Proficiency in Python or Bash for automation; familiarity with at least one systems language.

Responsibilities

• Analyze firmware packages and hardware specs for compatibility and reliability.
• Diagnose hardware failures, including grey/intermittent issues, via testing.
• Manage vendor relationships and file RMAs; negotiate resolutions.
• Collaborate with Data Center Ops Technicians to troubleshoot in real time.
• Develop monitoring tools and processes to detect hardware anomalies.
• Document failure modes, RCAs, AFR models, and RMA outcomes.
• Participate in on-call rotations for hardware incidents in Memphis data center.

Skills

Python

Bash

C/C++

Java

Education

Bachelor's degree in Systems Engineering or related field

Tools

Logic analyzers

Diagnostic software

Job description

SpaceXAI is seeking a Hardware Failure Analysis Engineer to lead firmware and hardware diagnostics, ensure reliable releases, and manage vendor RMAs for our data center deployments. The role emphasizes hands-on engineering, collaboration with operations, and proactive failure prevention.

The position requires firmware analysis, hardware specs review, and strong scripting in Python/Bash, with knowledge of systems languages.