Data Center Field Technician - MAC & Asset Specialist

Resource Logistics Inc.; Huntsville (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

Resource Logistics Inc. is seeking a hands-on technician to support data center MACs, performing moves/adds/changes and hardware installation with proper labeling, power, and network connectivity.

You will manage assets, track tickets, and maintain documentation, while adhering to security protocols and on-site procedures. On-call duties may apply, and all activities require diligent logging and compliance with SLA.

Qualifications

• Experience performing MACs, labeling, power, and network connectivity.
• Ability to manage assets and maintain daily work logs and tickets.
• Familiarity with site security, badging, and data protection procedures.

Responsibilities

• Support data center MACs, including moves, adds, and changes.
• Complete hardware support work orders and troubleshoot break-fix.
• Maintain logs, tickets, and daily work records.
• Provide smart-hands assistance within SLA response times (on-call may apply).
• Ensure proper logging, securing, and documentation of media storage devices.
• Follow site security protocols and reporting of violations.

Skills

MACs experience

Hardware installation

Asset management

Documentation

Security procedures

SLA adherence / on-call support

Job description

Resource Logistics Inc. is seeking a hands-on technician to support data center MACs, performing moves/adds/changes and hardware installation with proper labeling, power, and network connectivity.

You will manage assets, track tickets, and maintain documentation, while adhering to security protocols and on-site procedures. On-call duties may apply, and all activities require diligent logging and compliance with SLA.