Data Center Field Service Engineer - On-Site & Travel

Service Express; Reno (NV); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Park Place Technologies is seeking a Field Service Engineer to support local customers within a 120-mile radius, primarily traveling to client sites. You will perform diagnostics, hardware servicing, and system analysis for data center equipment, including servers and storage hardware.

The role includes after-hours on-call rotation and travel to customer sites. Ideal candidates have OEM data center hardware experience, strong troubleshooting skills, and a valid driver's license.

Qualifikationen

• Experience with OEM data center hardware
• Successful prior field experience
• Strong troubleshooting skills; CompTia A+ and Server+ preferred
• Availability for after hours, on-call rotation
• Must possess a valid driver's license and an appropriate driving record
• Ability to lift up to 50 pounds and perform physical tasks
• Pass customer background screenings and Park Place pre-employment screening
• Travel up to 75% of the time within a predetermined territory (up to 4+ hours one way by car)

Aufgaben

• Provide onsite system diagnostic and analysis support to customers within a geographical territory
• Respond to customers’ system failures through hardware service, testing, and diagnostic analysis
• Analyze and repair data center hardware and SAN systems; diagnose configuration issues
• Use remote tools to perform diagnosis, repair, or config changes
• Maintain professional communication with customers and support center during repairs

Kenntnisse

Troubleshooting

Field service

CompTIA A+

Server+

Driver's license

Lifting 50 lbs

Ausbildung

High School Diploma

Bachelor's degree preferred

Jobbeschreibung

Park Place Technologies is seeking a Field Service Engineer to support local customers within a 120-mile radius, primarily traveling to client sites. You will perform diagnostics, hardware servicing, and system analysis for data center equipment, including servers and storage hardware.

The role includes after-hours on-call rotation and travel to customer sites. Ideal candidates have OEM data center hardware experience, strong troubleshooting skills, and a valid driver's license.