Data Center Field Ops Lead: Fiber & Infra

EOS IT Solutions; Rosemount (MN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

401(k) match

PTO 10 days annually

12 holidays

Job summary

EOS IT Solutions is seeking a Data Center Field Operations Lead to oversee our infrastructure engineering team, driving installation, service, maintenance, and alteration of low voltage cabling with emphasis on fiber optics. You will guide racking, stacking, testing, and documentation to ensure reliable connectivity and safe operation.

The role requires leadership experience, strong customer focus, and a passion for continuous improvement while adhering to safety and quality standards.

Qualifications

• 5+ years of experience leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems.
• Strong leadership in fiber optic technologies and evidence of hands-on field expertise.
• Knowledge of industry standards such as BICSI, ANSI, EIA/TIA, NEC is preferred.

Responsibilities

• Oversee installation, service, and maintenance of low voltage category cabling and communications cabling.
• Lead and mentor a team in pulling cables, racking and stacking equipment, and managing data center cabling infrastructure.
• Ensure fiber and copper connections meet quality standards, oversee troubleshooting, and manage complex technical challenges.
• Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
• Manage work ticket systems and infrastructure interfaces to ensure efficient project execution.
• Oversee documentation, validate port maps, and provide advanced troubleshooting support.
• Direct power distribution and cable management tasks to optimize performance and safety.
• Coordinate with team members to complete projects and work orders to high standards.
• Enforce safety regulations and provide information for operations management.
• Maintain equipment inventory and respond to emergencies to meet SLAs.
• Lead testing with DSX 5000 tester and OTDR testers, and manage test results.

Skills

Leadership

Fiber optics

Project management

Team mentoring

Communication

Education

Associate degree or higher in a technology/technical discipline

Tools

DSX 5000

OTDR Tester

Job description

EOS IT Solutions is seeking a Data Center Field Operations Lead to oversee our infrastructure engineering team, driving installation, service, maintenance, and alteration of low voltage cabling with emphasis on fiber optics. You will guide racking, stacking, testing, and documentation to ensure reliable connectivity and safe operation.

The role requires leadership experience, strong customer focus, and a passion for continuous improvement while adhering to safety and quality standards.