Data Center Field Engineer – Onsite, 99.999% Uptime

Amazon; United States; On-site; USD 4,530,000 - 7,921,000; Full time

Job summary

Amazon is seeking a Data Center Engineering Technician to safeguard and maintain mission-critical data center infrastructure. You will monitor electrical, mechanical, and fire/life safety systems, troubleshoot incidents, and perform rack installs in a fast-paced environment.

You will work with teams across AWS to ensure uptime and reliability while supporting change management and documentation. The role may require travel between data centers and shifts up to 12 hours with on-call rotations.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Flexible work schedule including evenings, overnights, and weekends.
• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Skills

MS Office

Electrical facilities maintenance

Mechanical facilities

Education

Associate's degree or technical degree in related field

Job description

Amazon is seeking a Data Center Engineering Technician to safeguard and maintain mission-critical data center infrastructure. You will monitor electrical, mechanical, and fire/life safety systems, troubleshoot incidents, and perform rack installs in a fast-paced environment.

You will work with teams across AWS to ensure uptime and reliability while supporting change management and documentation. The role may require travel between data centers and shifts up to 12 hours with on-call rotations.