Data Center Field Engineer: Commissioning & Service

Nortek Air Solutions, LLC; Mississippi; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision, life, STD, LTD

Job summary

Nortek Data Center Cooling is seeking a Field Service Technician to service mechanical and electrical equipment for data center cooling projects. This role involves reviewing orders, interpreting diagrams, and coordinating with building owners, contractors, and engineers.

You will travel up to 85% to various sites, delivering on-site support, diagnostics, and repairs while ensuring customer satisfaction and high standards of workmanship.

Qualifications

• High school diploma or equivalent.
• 3–5 years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
• Ability to travel ~85% of the time to various job sites for commissioning and warranty work.
• Superior analytical skills and attention to detail.
• Ability to read and interpret blueprints, plans, and manuals.
• Proficiency with Microsoft Excel and Word.
• Trade/technical school or certification is a plus.

Responsibilities

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects.
• Review work orders, blueprints, schematic diagrams and related materials to determine tasks, tools, equipment, and parts needed for installation or repair.
• Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company.
• This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and local servicing contractors.
• Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance.
• Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
• May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.

Skills

Customer service

Blueprint interpretation

Analytical skills

Problem solving

Independent work

Travel readiness

Education

High school diploma or equivalent

Trade/technical school or certification

Tools

Microsoft Excel

Microsoft Word

Job description

Nortek Data Center Cooling is seeking a Field Service Technician to service mechanical and electrical equipment for data center cooling projects. This role involves reviewing orders, interpreting diagrams, and coordinating with building owners, contractors, and engineers.

You will travel up to 85% to various sites, delivering on-site support, diagnostics, and repairs while ensuring customer satisfaction and high standards of workmanship.