Data Center Facility Manager

Amazon; Berwick (Columbia County); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Data Center Facility Manager to lead operations in their data centers. This pivotal role involves ensuring the reliability and performance of critical electrical and mechanical systems, with a strong emphasis on maintaining high uptime and operational efficiency. The successful candidate will oversee a dedicated team of technicians, engage in improvement projects, and manage vendor relationships to uphold service level agreements. Join a forward-thinking company that values diversity and inclusion, and take the next step in your career with a role that promises both challenge and growth.

Qualifications

• 5+ years in data centers focusing on equipment operation.
• 2+ years in management with direct reports.

Responsibilities

• Oversee data center's critical physical infrastructure.
• Manage teams of engineering technicians 24x7.
• Coordinate with third-party vendors for SLAs.

Skills

Troubleshooting

Root Cause Analysis

Management

Problem Solving

Electrical Systems Knowledge

Mechanical Systems Knowledge

Education

Bachelor's degree in Engineering

Advanced electrical or mechanical certifications

Tools

HVAC Systems

UPS Systems

Generators

Building Automation Systems

Job description

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Responsibilities

1. Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
2. Manage teams of 24x7 engineering technicians in all facets of their career.
3. Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
4. Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
5. Effectively and efficiently manage the operations budget and expenditures.
6. Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).

Minimum Requirements

1. Bachelor's degree or equivalent experience.
2. 2+ years of experience in a management position with 5 or more direct reports.
3. 1+ years of experience with root cause analysis and troubleshooting/problem solving.
4. 2+ years of experience within a critical infrastructure environment. With extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure etc.
5. Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline).
6. 5+ years of experience working in data centers with an emphasis on building and equipment operation.
7. 3+ years of experience in a management position with 5 or more direct reports.
8. An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units.
9. Meets/exceeds Amazon’s leadership principles requirements for this role.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.