Data Center Facilities Technician – 24/7 Ops

Iron Mountain; Miami, Northern (FL, KY); Hybrid; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

401(k)

Employee Stock Purchase Plan

Medical/Dental/Vision

Employee Assistance Program

Merit increases

Paid vacation

Paid holidays

Sick pay

Professional development

Referral program

Zusammenfassung

Iron Mountain in Miami, FL is seeking a Critical Facilities Technician to support 24x7 data center operations, including maintenance and oversight of electrical, HVAC, and building management systems.

The role is open to candidates with 0–2 years in a critical operations environment; you will monitor power, cooling, and security, manage tickets, perform limited maintenance, and expect varied shifts including nights and holidays. U.S. Citizenship may be required for customer-facing tasks.

Qualifikationen

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass
• Google sheets and google classroom.
• Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
• Attention to detail - process and safety code follow-through; highly process driven.
• Organization & prioritization - following processes and managing time with minimal supervision.
• Dedication & desire to learn - grow career within Iron Mountain.
• Customer service mentality - we are customer obsessed.
• Opportunities for overtime work; nights, weekends and holidays may be required.
• Ability to obtain security clearance may be required for customer support.
• Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.

Aufgaben

• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed.

Kenntnisse

Customer service mentality

Attention to detail

Organization & prioritization

Dedication & desire to learn

Multi tasking

Safety compliance

Tools

Chiller Plant systems-Trane

York

Multi Stack

Web Control BMS

STS switches

UPS Maintenance bypass

Google Sheets

Google Classroom

Ticketing system

Jobbeschreibung

Iron Mountain in Miami, FL is seeking a Critical Facilities Technician to support 24x7 data center operations, including maintenance and oversight of electrical, HVAC, and building management systems.

The role is open to candidates with 0–2 years in a critical operations environment; you will monitor power, cooling, and security, manage tickets, perform limited maintenance, and expect varied shifts including nights and holidays. U.S. Citizenship may be required for customer-facing tasks.