Data Center Engineering Operations Lead

Amazon; Hampton (GA); On-site; USD 111,000 - 186,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a hands-on Data Center Engineering Operations professional to manage and troubleshoot critical facilities equipment spanning electrical and mechanical systems in world-class data centers.

You will escalate issues, perform root-cause analyses, and lead teams to maintain uptime above 99.999%. The role involves near-term build-outs and ongoing optimization, with training responsibilities and coordination with facility managers to shape team culture.

Qualifications

• 3+ years of Microsoft Office including Outlook, Word, and Excel experience.
• Experience reading and writing procedures, technical documents, and engineering drawings.
• 3+ years of electrical and mechanical facilities maintenance experience — OR — 3+ years of electrical facilities maintenance experience and 2+ year of mechanical facilities maintenance experience.

Responsibilities

• Act as the primary escalation point for facilities-related issues and oversee operation of critical systems.
• Perform root cause analysis of equipment failures and troubleshoot to SLA.
• Train and guide Engineering Operations Technicians and coordinate with Facility Manager to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the build-out of new facilities and projects to increase efficiency.
• Work outside normal hours for routine maintenance and out-of-hours calls.
• Communicate complex technical information to a non-technical audience.
• Coordinate projects with IT managers and leaders to optimize safety, performance, and efficiency.
• Ensure safety procedures are followed by vendors and Amazon staff.
• Establish building performance benchmarks and report on operations and maintenance.
• Utilize MS Excel, Word, Outlook for day-to-day tasks.

Skills

Microsoft Office

Reading & Writing procedures

Electrical and mechanical maintenance

Tools

Engineering drawings

Job description

Amazon Data Services, Inc. is seeking a hands-on Data Center Engineering Operations professional to manage and troubleshoot critical facilities equipment spanning electrical and mechanical systems in world-class data centers.

You will escalate issues, perform root-cause analyses, and lead teams to maintain uptime above 99.999%. The role involves near-term build-outs and ongoing optimization, with training responsibilities and coordination with facility managers to shape team culture.