Data Center Engineer

eJAmerica; Kentucky; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Collaborative and supportive tech team

Exposure to enterprise-level infrastructure

Opportunities for career growth

Job summary

A leading technology firm is seeking a Datacenter Operations Technician to join its dynamic tech team. This full-time position involves hands-on work with servers, switches, and routers in a fast-paced environment. The role requires 2+ years of experience in Datacenter operations, strong troubleshooting skills, and effective communication abilities. You will be part of a collaborative environment with opportunities to grow into lead roles. The position offers 24/7 shifts, enabling you to operate in a global support team.

Qualifications

• 2+ years of hands-on experience in enterprise Datacenter operations or support role.
• Comfortable working in night and rotational shifts.

Responsibilities

• Install and set up servers, switches, routers, and other hardware devices.
• Resolve network-related issues and perform cable swaps.
• Maintain accurate inventory of cables.
• Support incident and problem management as part of a global support team.

Skills

Hands-on experience in enterprise Datacenter operations

Working knowledge of servers, switches, routers

Strong troubleshooting and problem-solving skills

Effective communication skills

Education

Certifications (e.g., CompTIA, Cisco)

Job description

Datacenter Operations Technician – Join Our Dynamic Tech Team!

Are you someone who enjoys working hands‑on with servers, cables, and network gear in a fast‑paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24/7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothly—from racking and cabling to troubleshooting and vendor coordination.

What You'll Be Doing

Day-to-Day Operations

• Install and set up servers, switches, routers, and other hardware devices.
• Perform cable patching and labeling activities as per the Datacenter standards.
• Keep detailed records of tasks in the ticketing system and inventory system.
• Configure basic network interfaces (e.g., KVM, DRAC/ILO).

Troubleshooting & Support

• Resolve network‑related issues and perform cable swaps (Ethernet/Fiber).
• Check device power and LED alarm indicators and perform troubleshooting activities.
• Troubleshoot copper and fiber optic cabling infrastructure.
• Execute reboots and perform initial diagnostics as per the defined process/procedures.
• Support incident and problem management as part of a global 24/7 support team.
• Rack/de‑rack hardware and handle decommissioning tasks.
• Maintain accurate inventory of cables (MM, SM, copper).
• Escort and coordinate with external vendors as needed.

What You Bring

• 2+ years of hands‑on experience in enterprise Datacenter operations or support role.
• Working knowledge of servers, switches, routers, and structured cabling.
• Strong troubleshooting and problem‑solving skills.
• Effective communication skills and ability to work effectively with internal teams and external vendors.
• Comfortable working in night and rotational shifts.
• Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.

Why Join Us?

• Be part of a collaborative and supportive tech team.
• Exposure to enterprise‑level infrastructure and global operations.
• Opportunities to grow into lead roles or cross‑train in advanced areas like network architecture.

Location: Twinsburg, OH

Schedule: 24x7 shifts

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Computer and Network Security