Datacenter Technician

eJAmerica; Sacramento (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Collaborative tech team

Opportunities for growth

Exposure to enterprise-level infrastructure

Job summary

A leading technology firm in Sacramento is seeking a Datacenter Operations Technician to join their 24x7 infrastructure operations team. This role requires hands-on experience in installing and supporting enterprise Datacenter hardware, troubleshooting network issues, and maintaining inventory. Ideal candidates will have effective communication skills and a willingness to work rotating shifts. Join a collaborative tech environment with opportunities for growth in advanced areas like network architecture.

Qualifications

• 2+ years of hands-on experience in enterprise Datacenter operations or support role.
• Working knowledge of servers, switches, routers, and structured cabling.
• Certifications such as CompTIA or Cisco are a plus.

Responsibilities

• Install and set up servers, switches, and routers.
• Perform cable patching and maintain detailed records.
• Resolve network-related issues and troubleshoot cabling.

Skills

Hands-on experience in enterprise Datacenter operations

Troubleshooting skills

Effective communication skills

Knowledge of servers, switches, routers

Tools

Network devices

Ticketing systems

Inventory systems

Job description

This range is provided by eJAmerica. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

Datacenter Operations Technician – Join Our Dynamic Tech Team!

Are you someone who enjoys working hands‑on with servers, cables, and network gear in a fast‑paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24x7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothly—from racking and cabling to troubleshooting and vendor coordination.

This role is for someone who has prior hands‑on experience in an Enterprise Datacenter environment and enjoys being on the front lines of technology operations.

What You’ll Be Doing

Day-to-Day Operations

• Install and set up servers, switches, routers, and other hardware devices.
• Perform cable patching and labelling activities as per the Datacenter standards.
• Keep detailed records of tasks in the ticketing system and inventory system.
• Configure basic network interfaces (e.g., KVM, DRAC/ILO).

Troubleshooting & Support

• Resolve network-related issues and perform cable swaps (Ethernet/Fiber).
• Check device power and LED alarm indicators and perform troubleshooting activities.
• Troubleshoot copper and fiber optic cabling infrastructure.
• Execute reboots and perform initial diagnostics as per the defined process/procedures.
• Support incident and problem management as part of a global 24x7 support team.
• Rack/de‑rack hardware and handle decommissioning tasks.
• Maintain accurate inventory of cables (MM, SM, copper).
• Escort and coordinate with external vendors as needed.

What You Bring

• 2+ years of hands‑on experience in enterprise Datacenter operations or support role.
• Working knowledge of servers, switches, routers, and structured cabling.
• Strong troubleshooting and problem‑solving skills.
• Effective communication skills and ability to work effectively with internal teams and external vendors.
• Comfortable working in night and rotational shifts.
• Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.

Why Join Us?

• Be part of a collaborative and supportive tech team.
• Exposure to enterprise-level infrastructure and global operations.
• Opportunities to grow into lead roles or cross‑train in advanced areas like network architecture.

Schedule: 24x7 Shifts

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

IT System Data Services

Referrals increase your chances of interviewing at eJAmerica by 2x