Datacenter Technician

HCL Technologies Limited; Rayville (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

HCL Technologies Limited is seeking a motivated Data Center Technician to support reliable IT infrastructure and hands-on hardware operations. This entry-level role offers exposure to enterprise-level servers, networking, and cabling within a team-driven environment in the United States.

You will troubleshoot hardware issues, install and maintain equipment, and manage tickets while collaborating with engineers. Training and career advancement opportunities are provided in a fast-paced setting.

Qualifications

• High School Diploma or equivalent; further degree preferred.
• Interest in IT infrastructure, networking, and hardware.
• Excellent communication, teamwork, and problem-solving skills.

Responsibilities

• Diagnose and resolve hardware issues across servers, storage, and network devices.
• Install, configure, and maintain servers, networking equipment, and cabling.
• Accurately track and close service tickets.
• Collaborate with engineers and technicians to solve technical issues.
• Participate in training to stay current with technologies.
• Support hardware inventory tracking and lifecycle management.
• Assist with MAC during upgrades and deployments.
• Adhere to site security protocols and document activities.

Skills

IT infrastructure

Networking

Hardware

Communication

Teamwork

Problem solving

Education

High School Diploma

AA/BA in CS or related field preferred

Job description

We are seeking a motivated Data Center Technician to support the reliability and performance of critical IT infrastructure. This role provides hands-on exposure to enterprise-level hardware and networking technologies in a collaborative, fast-paced environment—ideal for individuals looking to launch a career in data center operations or IT infrastructure.

Key Responsibilities

• Troubleshoot & Resolve: Diagnose and resolve hardware issues across servers, storage systems, and network devices.
• Install & Maintain: Install, configure, and maintain servers, networking equipment, and structured cabling.
• Ticket Management: Accurately track, update, and close service tickets in a timely manner.
• Collaboration: Partner with engineers and fellow technicians to troubleshoot and resolve technical issues.
• Continuous Learning: Participate in training programs to stay current with emerging technologies and best practices.
• Inventory & Asset Management: Support hardware inventory tracking and lifecycle management.
• Moves, Adds & Changes (MAC): Assist with installations, labeling, rack/stack, and connectivity during upgrades and deployments.
• Compliance & Security: Adhere to site security protocols and ensure proper documentation of all activities.

Qualifications: entry Level

Required

• High School Diploma or equivalent (Associate or Bachelor’s degree in Computer Science or related field preferred)
• Strong interest in IT infrastructure, networking, and hardware
• Excellent communication, teamwork, and problem-solving skills

Preferred

• Familiarity with basic hand tools and hardware components
• Industry certifications (e.g., CompTIA A+, Network+, or Data Center certifications) are a plus

Why Join Us?

• Gain hands-on experience with enterprise-level IT infrastructure
• Build foundational skills in hardware, networking, and troubleshooting
• Work in a team-oriented, high-growth environment
• Opportunities for career advancement and technical development