Data Center Embedded Security Technician

Kastle Systems International, LLC; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

i2G Systems seeks an Embedded Electronic Security Technician to maintain and repair electronic security devices and door hardware inside data center environments. The role involves independent work and close collaboration with client personnel and external vendors.

The ideal candidate will have hands-on experience with access control, intrusion detection, CCTV, and diagnostic tools, plus strong communication and organizational skills.

Qualifications

• Experience with access control systems (Genetec, Lenel, Mercury preferred)
• Sentra IDS and CCTV experience is relevant
• Proficient with diagnostic tools (multimeter, line toner, cable tester)
• Able to use boom/scissor lifts and platforms daily
• Strong MS Office skills (Outlook, Word, Excel)
• Creative/problem-solving mindset for uncommon applications
• Ability to work independently and in a team
• Excellent organization, time management, and attention to detail
• Excellent verbal and written communication; customer-focused

Responsibilities

• Execute, track, and update ticket assignments.
• Maintain professional client interactions and clear communications.
• Coordinate with stakeholders on tickets.
• Read specifications and maintain system documentation.
• Record changes for change management.
• Provide user training when needed.
• Follow policies, procedures, and standards.
• Ensure repairs are tested and accepted with the client.
• Perform additional duties as assigned.

Skills

Access control systems knowledge

Independent work

Team collaboration

Organization & time management

Verbal & written communication

Customer focus

Tools

Genetec

Lenel

Mercury

Sentra IDS & CCTV

Multimeter

Line Toner

Cable Tester

Job description

i2G Systems seeks an Embedded Electronic Security Technician to maintain and repair electronic security devices and door hardware inside data center environments. The role involves independent work and close collaboration with client personnel and external vendors.

The ideal candidate will have hands-on experience with access control, intrusion detection, CCTV, and diagnostic tools, plus strong communication and organizational skills.