Data Center Critical Facilities Technician

Clutter; Arkansas; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Plan

Medical, Dental and Vision - Day One

Employee Assistance Program

Annual Merit Increases

2 Weeks Paid Vacation

7 Paid Holidays + Sick Pay

Professional Development and Training

Referral program

Job summary

Iron Mountain’s Critical Facilities Technician supports a 24x7 data center environment, overseeing electrical, HVAC and building management systems. You will monitor power, cooling, security, and ticket queues, performing basic maintenance to ensure uptime and reliability.

Qualifications include 0–2 years in a critical facilities setting, knowledge of chiller systems and BMS, and the ability to work varied shifts. U.S. citizenship may be required.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Google sheets and google classroom.
• Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
• Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
• Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
• Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
• Customer service mentality - we are customer obsessed.
• Opportunities for overtime work will be available. Working hours are varied and nights, weekends and holidays may be required.
• The ability to obtain security clearance via government or other agency background check may be required for customer support.
• Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.

Responsibilities

• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed.

Skills

Chiller plant systems

BMS / Web Control

UPS maintenance

Google Sheets

Google Classroom

Multi-tasking

Attention to detail

Organization & prioritization

Learning attitude

Customer service

Security clearance readiness

US citizenship

Job description

Iron Mountain’s Critical Facilities Technician supports a 24x7 data center environment, overseeing electrical, HVAC and building management systems. You will monitor power, cooling, security, and ticket queues, performing basic maintenance to ensure uptime and reliability.

Qualifications include 0–2 years in a critical facilities setting, knowledge of chiller systems and BMS, and the ability to work varied shifts. U.S. citizenship may be required.