Data Center Critical Facilities Technician II

Iron Mountain Incorporated; Manassas (VA); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical, Dental and Vision benefits

Day One Employee Assistance Program

Annual Merit Increases

2 Weeks Paid Vacation

7 Paid Holidays + Sick Pay

Professional Development and Training

Referral program

Job summary

Iron Mountain Incorporated operates global data centers and provides mission-critical facilities support. The Critical Facilities Technician role focuses on maintaining electrical, HVAC, and building management systems to ensure up-time and safety across the data center environment.

Role requires vigilance in monitoring power and cooling, adherence to safety procedures, and the ability to manage tickets and coordinate with teams.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Multi tasking using several systems to manage ticket queues and work tasks.

Responsibilities

• Proactively support safety of the environment and occupants and ensure safety procedures are followed.
• Monitor critical power, cooling/environmental, security and support systems to meet up-time service levels.
• Perform limited maintenance to ensure data center heating and cooling systems operate smoothly.
• Monitor and update service tickets in IMDC’s ticketing system; assist with customer installations.
• Take daily readings of mechanical and electrical equipment and inspect for unsafe operation.
• Identify issues and take steps to resolve them; assist with service delivery tasks when needed.

Skills

Chiller plant knowledge

BMS systems

Ticketing systems

Attention to detail

Organization & prioritization

Customer service mindset

Safety compliance

Tools

Google Sheets

Google Classroom

Job description

Iron Mountain Incorporated operates global data centers and provides mission-critical facilities support. The Critical Facilities Technician role focuses on maintaining electrical, HVAC, and building management systems to ensure up-time and safety across the data center environment.

Role requires vigilance in monitoring power and cooling, adherence to safety procedures, and the ability to manage tickets and coordinate with teams.