Data Analytics Manager, Attribution & Customer Journey

Motorola Solutions; Baltimore (MD); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across our digital customer lifecycle and 1:1 Customer Success efforts. This hands-on role partners with Campaign Strategy, Product Insights, and CS Ops to measure adoption, retention, and revenue impact.

You’ll design multi‑touch attribution, build data pipelines, and create clear dashboards using Tableau, Looker, or Power BI, while leveraging AI tools to accelerate tasks. US-based residents preferred.

Qualifications

• 5+ years of experience in data analytics, marketing analytics, or Revenue/CS Operations, including at least 2 years focused on attribution modeling or lifecycle analytics in SaaS.
• Ability to translate complex analytics into actionable business insights for Campaign Strategy, Product Insights, and CS Ops.
• Legal authorization to work in the U.S. indefinitely is required.

Responsibilities

• Attribution Modeling & Impact Tracing: design attribution architecture and track ROI across digital touchpoints and CRM stages.
• Campaign Feedback & Journey Optimization: provide data-backed recommendations and segment audiences for automated campaigns.
• Data Operations & Reporting: clean, transform, and organize messy data; build dashboards in Tableau/Looker; support AI-assisted tasks.

Skills

Data analytics

Marketing analytics

Revenue operations

CS operations

SQL

Python

R

Dashboarding

Communication

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across our digital customer lifecycle and 1:1 Customer Success efforts. This hands-on role partners with Campaign Strategy, Product Insights, and CS Ops to measure adoption, retention, and revenue impact.

You’ll design multi‑touch attribution, build data pipelines, and create clear dashboards using Tableau, Looker, or Power BI, while leveraging AI tools to accelerate tasks. US-based residents preferred.