Data Analyst - Performance Improvement

Shriners Children's; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

Shriner's Hospitals for Children seeks a Data Analyst - Performance Improvement to translate healthcare data into actionable insights, helping improve patient care and operational efficiency across the system.

The role supports Director-level activities in Patient Relation, Patient Safety, and Patient Experience, and involves creating reports for dashboards and regulatory activities across multiple facilities.

Qualifications

• Bachelor's Degree is required.
• 3 years of Quality Management and Performance Improvement experience.
• Healthcare experience preferred.
• Experience building reports in Epic EMR is a plus.

Responsibilities

• Assists and supports Director with Patient Relation, Patient Safety and Patient Experience activities.
• Manages and serves as administrator for the policy and procedure management system.
• Supports and assists Director with Regulatory and Accreditation activities.
• Collects data and prepares reports including Patient Experience, Hospital and Quality Dashboards, Risk Management, Compliance 360, and Infection Control.

Skills

Quality Management

Performance Improvement

Education

Bachelor's Degree

Tools

Epic EMR

Job description

Company OverviewShriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.Job DescriptionJob SummaryThe Data Analyst - Performance Improvement will play a crucial role in analyzing healthcare data to identify trends, measure outcomes, and support performance improvement initiatives across Shriners Hospitals for Children. This position will translate complex data into actionable insights to enhance patient care, operational efficiency, and strategic decision-making.Key ResponsibilitiesAssists and supports Director with Patient Relation, Patient Safety and Patient Experience activitiesManages and serves as administrator for the policy and procedure management systemSupports and assists Director with Regulatory and Accreditation activitiesCollects data and prepares a variety of reports including Patient Experience, Hospital and Quality Dashboards, Risk Management, Compliance 360, and Infection Control accurately and in a timely mannerDisplays data using appropriate performance improvement, statistical, and graphic toolsRequired QualificationsBachelor's Degree3 years of Quality Management and Performance ImprovementPreferred QualificationsHealthcare experience highly preferred2 years of Joint Commission preparation preferredExperience building reports in Epic EMRCompensation is determined based on years of relevant experience and departmental equity.